IBM Tealeaf Customer Experience on Cloud delivers customer behavior analytics capabilities for web and mobile applications:

• Configure and evaluate events that are based on web and mobile application interactions, customer context, and other environmental variables, such as device and application version.
• Associate events information to metrics and dimensional values to build ad-hoc reports and dashboards.
• Leverage a user session view to quickly understand user behavior and struggle across all of your web and mobile applications.
• Replay user interactions across web, mobile web, and native mobile applications.
• Set alerts to receive email notifications based on positive or negative trends in customer behavior.
• Drill down from the reports and dashboards into a list of sessions and session details to help determine the root cause of customer struggle.
• Create application profiles to support instrumentation of customer's mobile applications.
• Create users and their associated permissions to help administrators complete user setup.

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