IBM Commerce Solutions continue to help improve the customer and brand experience and to help increase the productivity and efficiency of business-user employees with enhancements to previously announced products and the introduction of a new product.

• IBM WebSphere Commerce 7.0 Feature Pack 7 introduces new features to help business users achieve an unprecedented level of control over storefront content and layout and, along with responsive design techniques, delivers an exceptional customer experience through web and mobile channels.

• IBM Sterling Order Management V9.3 provides additional options for businesses to deploy order management with eCommerce and point-of-sale systems. It also further optimizes sourcing and inventory promising methods to afford business users greater flexibility and control over the order fulfillment process.

• IBM Call Center for Commerce V9.3 is a new, web-based call center product that provides agents with single-source access to all commerce information needed to help ensure a seamless, omni-channel experience for their customers.

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