IBM SmartCloud Control Desk V7.5.1 builds upon the previous release and delivers a solution to help your efforts to improve continuity of service, speed of response, and efficiency of management.

IBM SmartCloud Control Desk V7.5.1 updates:

• Service notices ensure that users are notified of outages against configuration items (CIs) via their SmartCloud Control Desk message board.
• On call features, which ensure quick processing of requests by routing the request to available people
• Knowledgebase enhancements
• Integrated live chat
• Map integration
• Auto fill and type ahead
• Data cleansing and reconciliation functionality improvements between CIs and assets
• Usability and navigation enhancements
• Integration with IBM Tivoli Endpoint Manager
• InDesign Markup Language (IDML) loader for access to asset data contained within other products
• Associate prices and costs with service catalog offerings

Find out more here.