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Jacada Ltd.
Jacada is a leading provider of customer service unified desktop and process optimization solutions. The company's solutions help customers rapidly simplify and improve high-value business processes without the need for long and expensive systems replacement projects. Jacada provides two award-winning solutions that have been proven to make a significant impact on customer service efficiency and effectiveness. Jacada WorkSpace is a unified desktop that incorporates all critical functions required by the contact center agent to successfully complete customer interactions. Jacada Fusion is a process optimization solution that leverages patented technology to enable customer service centers to improve customer satisfaction and increase revenues by providing customer service representatives with more time for customer care and revenue-generating activities. Jacada has over 1200 customers worldwide including many Fortune 1000 corporations and government organizations. Founded in 1990, Jacada operates globally with offices in Atlanta, Georgia; Herzliya, Israel; London, England and Munich, Germany. Jacada can be reached at www.jacada.com or at 1-800-773-9574
Rating
500
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Listing Details
Address
400 Perimeter Center Terrace
Suite 100
City
Atlanta
State
GA
Country
USA
Postcode
30346
Telephone
800-773-9574
Fax
770-352-1313
E-mail
Website
Reviews (0)
Listings
Provides a universal graphical interface layer for legacy applications.
Category:Conversion/Translation Tools
TypeSoftware
VendorJacada Ltd.
Real-time, non-intrusive access to legacy business logic and data, delivered as services through adapters.
Category:General
TypeSoftware
VendorJacada Ltd.
Jacada Fusion is a platform-independent solution that simplifies how users access and manage data in multiple systems. Jacada Fusion 'fuses' all types of applications - Windows, Web and Host-based,to deliver a simplified user interface eliminating the nee ...
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Category:E-business / E-commerce
TypeSoftware
VendorJacada Ltd.